Most workplace conflict starts with an everyday disagreement that employees don’t have the skills to resolve. The Workplace Relations Series, facilitated by Pollack Peacebuilding Systems, gives employees at every level practical skills to address conflict early—before it escalates into formal complaints, grievances, or employment-related claims.
Live online classes held throughout the year build a consistent, accountable cohort of supervisors across your agency.
Led by Pollack Peacebuilding Systems, one of North America's leading workplace conflict resolution firms.
Staff who can resolve day-to-day friction on their own reduce the number of issues that turn into formal complaints or litigation.
Every employee — front-line staff, leads, supervisors, managers, and HR. Anyone who works with other people.
Customer Service Class for Public Employees
Conflict Resolution at Work: Building Stronger Relationships
How to Disagree Respectfully
Mediating Employee Disagreements
Communication Styles and Active Listening Skills
Holding People Accountable Professionally
A social psychologist and Stanford research fellow, Dr. Pollack is a member of the American Psychological Association's Division of Peace Psychology and an author in the fields of conflict psychology and human cooperation. Pollack Peacebuilding Systems is one of North America's leading workplace conflict resolution firms, serving clients from public agencies to Fortune 500 companies.
- U.S. Equal Employment Opportunity Commission
Give employees practical skills to address disagreements constructively before they grow into larger workplace problems, formal complaints, or grievances.
Conflict management isn’t just a supervisor responsibility. Training employees at every level creates a shared approach to communication, problem-solving, and workplace relationships.
Unresolved conflict can escalate into complaints, investigations, and employment-related claims. Earlier, more effective intervention helps address problems before they reach that point.
Whichever subscriptions you provide your employees, it is all managed from one dashboard — one login, one training calendar, one set of records.
Assign and track requirements by topic, department, job title, or individual — not just by course assignment.
Instructor-led sessions and on-demand training options, accessible from any device, no software to install.
Renewal reminders and expiration tracking for CPR, confined space entry, operator licenses, and more so important credentials never fall through the cracks.
Audit-ready training history for every employee, pulled in seconds when a regulator or claim adjuster asks. Download certificates individually or in bulk.
Store agency policies, procedures, forms, and other training resources in one secure location for easy employee access.
Create and track in-house classes, meetings, tailgates, and other training events alongside TrainingLink-delivered training.
Assign required training to individuals or groups, set due dates, and automatically track completion and overdue assignments.
Get direct help from the TrainingLink team with live chat, email support, and an extensive knowledgebase.
Individual classes can be purchased for $99 per class for the 8 classes, providing a flexible option for more limited training needs.
Register NowUnlimited staff access to every live session, year-round with no per-seat fees for subscribed employees.
Contact UsSubscribe on behalf of all member agencies for significant savings versus individual agency rates.
Contact UsChoose from multiple training package options and combine programs to fit your members’ needs while maximizing value. Contact us to discuss available bundles and pricing.
Managing Partner, DKF Solutions Group, LLC
dpatzer@dkfsolutions.com
(707) 373-9709
(800) 215-5206